Effective Date: May 25, 2026
Last Updated: May 25, 2026
Our Commitment to Your Privacy
Brick A Braak ("we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (brickabraak.ca) or use our services.
We understand that estate management and executor services involve sensitive personal and financial information. We take our responsibility to protect your privacy seriously and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable British Columbia privacy laws.
1. Information We Collect
Personal Information You Provide to Us
When you contact us or use our services, we may collect:
1.1 Contact Information:
1.2 Estate and Service Information:
1.3 Communication Records:
2. Information Collected Automatically
When you visit our website, we may automatically collect:
2.1 Technical Information:
2.2 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser, though disabling cookies may limit some website functionality.
2.3 Types of cookies we use:
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 To Provide Our Services:
3.2 To Communicate With You:
3.3 To Improve Our Services:
3.4 For Legal and Business Purposes:
4. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
4.1 With Service Providers:
We work with trusted third-party service providers who assist us in operating our business and delivering services to you. These may include:
All service providers are required to protect your information and use it only for the purposes we specify.
4.2 With Your Consent:
We may share information with third parties when you explicitly authorize us to do so, such as:
4.3 For Legal Reasons:
We may disclose your information when required by law, such as:
4.4 In Business Transactions:
If Brick A Braak is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.5 Our security measures include:
However, please note:
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials you use to interact with our services.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and business requirements.
5.1 Retention Periods:
After the retention period expires, we securely destroy or anonymize your personal information.
6. Your Privacy Rights
Under Canadian privacy law, you have the following rights regarding your personal information:
6.1 Right to Access:
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information in a commonly used format.
6.2 Right to Correction:
If you believe any information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction.
6.3 Right to Withdrawal of Consent:
You may withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions. Note that withdrawing consent may affect our ability to provide services to you.
6.4 Right to Deletion:
You may request that we delete your personal information, subject to legal retention requirements and legitimate business needs.
6.5 Right to Complain:
If you believe we have not handled your personal information properly, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
6.6 How to Exercise Your Rights:
To exercise any of these rights, please contact us at:
Email: info@brickabraak.ca
Phone: 250-444-8080
Mail: Brick A Braak, 327 Market Avenue, Grand Forks, BC V0H 1H4
We will respond to your request within 30 days.
7. Third-Party Links
Our website may contain links to third-party websites, including:
We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Marketing Communications
We may send you information about our services, updates, and educational content related to estate planning and management.
You can opt out at any time by:
Even if you opt out of marketing communications, we may still send you service-related communications (such as updates about your estate administration or appointment reminders).
10. Google reCAPTCHA
Our website uses Google reCAPTCHA to protect against spam and abuse. Google reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis.
Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service:
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes:
We encourage you to review this Privacy Policy periodically.
12. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
Brick A Braak Address:
327 Market Avenue
Grand Forks, BC V0H 1H4
Canada
Phone: 250-444-8080
Email: info@brickabraak.ca
Hours:
Monday–Thursday: 9 AM – 4 PM
Friday: 9 AM – 3 PM
Weekends: By Appointment
13. Privacy Commissioner Contact
If you are not satisfied with our response to your privacy concern, you may contact:
Office of the Privacy Commissioner of Canada
Toll-free: 1-800-282-1376
Phone: 819-994-5444
TTY: 819-994-6591
Website: www.priv.gc.ca
Mail:
30 Victoria Street
Gatineau, Quebec K1A 1H3
14. Consent
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
For services involving sensitive estate information, we will obtain your explicit written consent through our service agreements.
© 2026 Brick A Braak. All Rights Reserved.